CRM, CEC, C4C, Hybris or Customer Management – Understanding the labyrinth

Many companies that deal with the topic of “SAP CRM” easily lose track of the diverse SAP product portfolio. It is often difficult for them to find the most suitable solution for their organization. Terms such as CRM, CEC, C4C, Hybris or Customer Management are used differently, which ultimately leads to misunderstandings.

Successful together with SAP Jam – sharing knowledge and winning (customers)!

Do you often ask yourself how to improve communication, both internally amongst colleagues and externally with customers and partners? Digital transformation is changing modes of communication and cooperation in the daily operational business. We show you how not to miss out on modern collaboration opportunities and how to significantly optimize your corporate communication!