Entries by Roberto Wahl

We’re back

This is Camelot’s CRM team reporting back to duty! We were never really gone, but due to exciting new customer projects and innovative in-house developments related to SAP Hybris we haven’t been able to keep our blog entirely up to date. But we vow to do better from now on and will go back to […]

Digitizing the trade show grind – how to make lead entry easy with SAP Hybris C4C

We all know how it is, trade show season rolls around at least once or twice a year. You invite your customers, pack your bags, pick up the trade show collaterals, and make your way to the booth – only to find the same old lead forms to write your notes on and staple business cards to. Doesn’t this seem a bit outdated to you and is this really how you want your company to be perceived?

Season’s Greetings

We wish all our readers happy holidays and a happy new year 2017. We are looking forward to post new and interesting articles around the CRM topic in the upcoming year. Your Camelot CRM-Team

A step-by-step guide to your first email survey

You can ask for feedback from multiple customers by creating and addressing them with an email survey. SAP Hybris Cloud for Customer (C4C) has exactly the marketing functionality you need for this. It is included with your basic license for Sales. In this article I will give you a step-by-step breakdown of how to create, execute, and analyze an email survey.

Three steps to your first SAP Hybris Cloud for Customer survey

Sound familiar: You have a lot of customers who purchase a wide variety of products and services from you, but you don’t really know if these customers are actually happy with you? Maybe they are unsatisfied or there are issues in your value chain that you are not even aware of. With SAP Hybris C4C, you can put an end to the guesswork and conveniently create, execute, and analyze your own surveys.

How to create value from groupware

Today, distributed teams are increasingly forced to work across geographies and time zones. Groupware can support their day-to-day business needs and streamline, or much rather enable, collaboration. After all, who these days could even imagine working without shared calendars or let alone email?