“Alexa, start SAP Cloud for Customer …”

Virtual assistants like Alexa or Siri have become a part of our everyday lives. Their natural language processing abilities make it easy and intuitive to interact with them and use them as a user-friendly interface. And they are not just confined to our smartphones anymore, they are conquering our living rooms as voice-activated devices such as the Amazon Echo and Google Home smart speakers. But what about the workplace?

SAP JAM meets SAP Hybris Cloud for Customer – the perfect approach to project collaboration

In this blog post, I would like to talk about and illustrate the benefits that arise from integrating SAP Hybris Cloud for Customer (C4C) and SAP Jam.

Successful together with SAP Jam – sharing knowledge and winning (customers)!

Do you often ask yourself how to improve communication, both internally amongst colleagues and externally with customers and partners? Digital transformation is changing modes of communication and cooperation in the daily operational business. We show you how not to miss out on modern collaboration opportunities and how to significantly optimize your corporate communication!

How to successfully integrate portals with your CRM using SAP HANA Cloud Platform, Portal Service

Does this sound familiar? You would like to engage your business partners more directly in order to share leads and opportunities or establish a service and training portal. It would also be really great to integrate it all with your CRM application and pair it with a smooth interface for a modern user experience. Costs […]

The easy way to groupware integration with Microsoft Outlook

In my last article, I discussed the benefits of groupware integration with a CRM system. Today, I will show you what the built-in groupware integration in SAP Hybris Cloud for Customer can do for you – from straightforward integration to the search for CRM data in Microsoft Outlook.

The perfect way to integrate XING and LinkedIn with SAP Hybris Cloud for Customer

Ever since the advent of business networks, sales reps have been asking themselves how they can leverage these vast amounts of useful and informative data to simplify their processes. With SAP Hybris Cloud for Customer, SAP has created a new cloud CRM technology that makes integration as easy as child’s play.