Posts

Data privacy with SAP Hybris Cloud for Customer

How SAP C4C helps you comply with the new European General Data Protection Regulation (GDPR) Data privacy – currently more in the worldwide spotlight than ever before. The new and more rigorous regulations governing Europe’s data privacy rights have far-reaching consequences for companies. What used to be “gray areas” are now in dire need of […]

Promising Target Group Mashup in SAP Hybris Cloud for Customer

The segmentation of your market into various target groups produces relevant direct communication with minimal waste coverage. In this blog post you will find out how to simplify and improve the segmentation of your target groups with the help of our enhancements, so that you can achieve optimum results with your marketing activities. The standard […]

Digitizing the trade show grind – how to make lead entry easy with SAP Hybris C4C

We all know how it is, trade show season rolls around at least once or twice a year. You invite your customers, pack your bags, pick up the trade show collaterals, and make your way to the booth – only to find the same old lead forms to write your notes on and staple business cards to. Doesn’t this seem a bit outdated to you and is this really how you want your company to be perceived?

Establish long-lasting customer relationships through SAP Hybris Cloud for Customer campaigns

SAP Hybris Cloud for Customer (C4C) comes with campaigns that afford you the opportunity to address a wide variety of recipients and provide them with news about your latest products or upcoming promotions.

SAP Hybris Cloud for Customer – November 2016 Release

It’s November and time for a new release for SAP Hybris Cloud for Customer (C4C). Many of you have probably already run the upgrade on your test system. To fully discover the great new features in advance, we recommend taking a look at the SAP Hybris Cloud for Customer – November 2016 Release Information.

The easy way to groupware integration with Microsoft Outlook

In my last article, I discussed the benefits of groupware integration with a CRM system. Today, I will show you what the built-in groupware integration in SAP Hybris Cloud for Customer can do for you – from straightforward integration to the search for CRM data in Microsoft Outlook.

Being one step ahead with SAP Hybris Cloud for Customer

It becomes increasingly difficult to stand out from competitors. Only if you are aware of your customers’ needs, you may be able to be one step ahead. With SAP Hybris Cloud for Customer, a cloud-based CRM solution, you can access all relevant key figures anytime and obtain the relevant insights.

Three steps to your first SAP Hybris Cloud for Customer survey

Sound familiar: You have a lot of customers who purchase a wide variety of products and services from you, but you don’t really know if these customers are actually happy with you? Maybe they are unsatisfied or there are issues in your value chain that you are not even aware of. With SAP Hybris C4C, you can put an end to the guesswork and conveniently create, execute, and analyze your own surveys.